Sometimes the laptop / tablet running the software on Windows 7 + are not up to the job. A quick method to determine if there are sufficient resources has been included in the software to run effectively.
The 3 key performance metrics checked are
- CPU - processor capacity
- RAM - memory available
- Disk - hard drive space
Step 1 - From the Home menu navigate to Support menu
Step 2 - Navigate to Support > About
Step 3 - review the PC hardware resources